Integrated Policy on Quality, Information Security, and Environmental Commitment
Abacus Consulting Technologies, S.L. is a Spanish company specializing in location intelligence solutions, data analytics, analytical model development, consulting, software development, R&D&I, and artificial intelligence. We combine high-quality geospatial data with advanced technologies to provide our clients with valuable insights that optimize decision-making and improve their business processes.
We also support our clients in their digital transformation processes by designing innovative solutions, procedures, and services that drive their communication, innovation, and digital positioning.
The quality of our services, information security, and our commitment to sustainability are fundamental pillars of our business and essential to building trust among our customers, employees, and other stakeholders.
To this end, management establishes, implements, and maintains an Integrated Management System in accordance with the requirements of the UNE-EN ISO 9001:2015, ISO/IEC 27001:2022, and the National Security Scheme (ENS), committing to continuously improve its effectiveness and to provide the necessary resources for its proper operation.
Management Commitments
The management of Abacus Consulting Technologies makes the following commitments:
• Comply with legal, regulatory, and contractual requirements, as well as any other requirements applicable to our activities, including those established by the ISO 9001, ISO/IEC 27001, and National Security Scheme standards.
• Focus all our processes on customer satisfaction by understanding their needs and expectations and providing high-quality services that add value and foster long-term relationships based on trust.
• Establish, review, and periodically evaluate the objectives of the Integrated Management System, ensuring they are aligned with the organization’s strategy and promoting continuous improvement of processes.
• Promote an organizational culture based on excellence, innovation, risk management, and continuous improvement.
• Ensure that all staff members are competent, trained, involved, and aware of quality and information security issues, as well as compliance with established policies and procedures.
• Provide the human, technological, and organizational resources necessary to ensure the effectiveness of the Integrated Management System.
Commitment to Quality
To this end, we are committed to:
• Ensuring the quality and reliability of our services.
• Consistently meeting the requirements agreed upon with our customers and other stakeholders.
• Continuously measuring and improving our performance through indicators, audits, and objectives.
• Promote innovation and efficiency in all our processes to increase the value we provide to our customers.
Commitment to Information Security
Therefore, Abacus is committed to:
• Preserving the confidentiality, integrity, availability, authenticity, and traceability of information and services.
• Identify, assess, and address risks that may affect information assets through a continuous risk management process.
• Implement and maintain technical, organizational, and procedural controls to prevent security incidents and mitigate their impact.
• Ensure business continuity and resilience in the face of security incidents or emergency situations.
• Comply with the requirements set forth in the Information Security Management System and the National Security Framework.
• Promote ongoing training and awareness among all staff regarding information security and cybersecurity.
Environmental Commitment
In this regard, the organization is committed to:
• Complying with legislation and other environmental requirements applicable to its activities.
• Promoting the efficient use of energy, paper, and other natural resources.
• Reducing waste generation and encouraging reuse and recycling whenever possible.
• Prevent pollution resulting from its activities and promote good environmental practices among its staff and partners.
• Integrate sustainability criteria into the continuous improvement of its processes and the delivery of its services.
Review and communication
Management ensures that this Policy is documented, communicated, understood, and implemented by all staff, and is made available to relevant stakeholders. It will also be reviewed periodically to ensure that it remains appropriate to the organization’s context, its strategy, the needs of stakeholders, and the
evolving legal and regulatory requirements.
The management of Abacus Consulting Technologies assumes leadership and responsibility for compliance with this
Policy, driving continuous improvement of the Integrated Management System and promoting a culture based on quality, information security, sustainability, and business excellence.
